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Terms That Govern Your dpb0s Account

Before you open an account on dpb0s, these terms set out exactly what you agree to — how your account works, what we expect, and what you can…

Account Eligibility RulesUPI, Paytm, PhonePe Payment TermsFair Use PolicyAccount Suspension ConditionsDispute Resolution Path
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dpb0s Terms That Govern Your dpb0s Account
TERMS CONTACT PATHS

How to Reach Us About These Terms

Live Chat Our live chat team is available around the clock. If you have a question about how a specific clause applies to your account, open chat from the account dashboard and one of our agents will walk you through it directly.
Email Support For formal queries or written records of a terms dispute, write to our support email listed in your account portal. We aim to respond to all terms-related emails within 24 hours of receipt on business days.
Help Centre Our help centre hosts plain-language summaries of each clause, covering account suspension rules, payment conditions for UPI and Paytm, and how to raise a formal complaint if you believe a term was applied incorrectly.
HOW WE HANDLE YOUR ACCOUNT

Data, Security and Your Account Rights Explained

Account Data We Hold

We store the personal details you provide at registration — name, contact number, and payment identifiers such as your UPI handle — only for as long as your account remains active or as required by applicable law in India.

Cookie Policy

Our platform uses session and functional cookies to keep you logged in and remember your lobby position. Analytics cookies track page performance and are anonymised; you can manage cookie preferences through your browser settings at any time.

Account Security Practice

Your account password is hashed and never stored in plain text. We strongly advise using a unique password and enabling two-step verification, which you can activate from the security section of your account settings page.

Data Retention Timeline

Active account data is held for the lifetime of your account. If you close your account, we retain transaction records for the period required by financial regulations applicable in your jurisdiction, after which they are permanently deleted.

Requesting Account Changes

You can request a correction to any personal data we hold by writing to our support team via the email listed in the account portal. We will action valid correction requests within seven working days and confirm the change by email.

Disputes and Escalation

If you believe a term was applied unfairly to your account — for example, in a withdrawal hold or account suspension — raise a formal dispute through the help centre. Unresolved disputes escalate to our compliance team within 72 hours.

Answers to Common Terms Questions

These questions cover what the terms mean for your account on a day-to-day basis — from eligibility and payment rules to data rights and how disputes are handled. Access depends on local law and is available where local law permits.

These terms apply to every person who creates an account on dpb0s.com. Eligibility depends on local law; access is available only where local law permits. By completing registration, you confirm that you have read and accepted all terms as written.

Yes. We may revise the terms at any time. When we do, we post the updated version on this page and notify you through your registered account channel. Continued use of the platform after the update date means you accept the revised terms.

The payment terms cover all funding methods available to Indian accounts — UPI, Paytm, and PhonePe. Each method has the same usage rules: funds must come from an account registered in your own name; third-party funding is not permitted.

Your account may be suspended if we detect a breach of the terms — such as providing false registration details, funding an account from a third-party source, or attempting to exploit a system error. We will contact you at your registered address before any permanent closure.

Send a data access request to the support email listed in your account portal. We will compile and send your account data within 14 working days of receiving a verified request, in line with applicable data protection rules in India.

We delete personal profile data once your account is closed. Transaction records and payment identifiers — including your UPI handle or Paytm details — are retained only for the period required by financial law in your region, then permanently removed.

Start a dispute through the help centre form, selecting 'Terms Dispute' as the category. Provide your account number and a brief description of the clause you believe was applied incorrectly. Our compliance team will respond within 72 hours of receipt.

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